APA Format
Paimin Napitupulu;
. (2007). Pelayanan publik & Customer satisfaction
/
. Bandung : Alumni
MLA Format
Paimin Napitupulu;
. Pelayanan publik & Customer satisfaction
/
. Bandung : Alumni, 2007
Chicago Format
Paimin Napitupulu;
. Pelayanan publik & Customer satisfaction
/
. Bandung : Alumni, 2007
Australian/Harvard Format
Paimin Napitupulu;
. 2007. Pelayanan publik & Customer satisfaction
/
. Alumni Bandung