APA Format
Fandy Tjiptono;
. (2007). Service, quality satisfaction
/
. Yogjakarta : Andi Offset
MLA Format
Fandy Tjiptono;
. Service, quality satisfaction
/
. Yogjakarta : Andi Offset, 2007
Chicago Format
Fandy Tjiptono;
. Service, quality satisfaction
/
. Yogjakarta : Andi Offset, 2007
Australian/Harvard Format
Fandy Tjiptono;
. 2007. Service, quality satisfaction
/
. Andi Offset Yogjakarta