APA Format
Ryan, Robert;
. (2010). The business of IT : how to improve service and lower costs
/ Ryan, Robert
. [s.l] : International Business Machines Corporation (IBM Press)
MLA Format
Ryan, Robert;
. The business of IT : how to improve service and lower costs
/ Ryan, Robert
. [s.l] : International Business Machines Corporation (IBM Press), 2010
Chicago Format
Ryan, Robert;
. The business of IT : how to improve service and lower costs
/ Ryan, Robert
. [s.l] : International Business Machines Corporation (IBM Press), 2010
Australian/Harvard Format
Ryan, Robert;
. 2010. The business of IT : how to improve service and lower costs
/ Ryan, Robert
. International Business Machines Corporation (IBM Press) [s.l]